Across the Gulf, financial services are evolving at unprecedented speed. National strategies such as Saudi Arabia’s Vision 2030 and the UAE’s digital transformation agenda have positioned financial innovation as a central driver of economic growth, inclusion, and competitiveness. Payments are becoming real time, lending is increasingly embedded, and customer expectations are rising across every interaction.

Yet beneath this momentum lies a growing contradiction. While institutions are under pressure to move faster, the infrastructure they rely on is becoming more complex, not less. Modern tools are being introduced, but often on top of legacy foundations and expanding vendor ecosystems.

To understand how financial institutions are navigating this reality, Stitch commissioned independent research in partnership with YouGov, surveying 190 senior decision makers across banks, exchange houses, fintechs, and financial service providers in the UAE and Saudi Arabia.

What the research reveals is not a market resisting modernization, but one constrained by fragmentation, legacy dependency, and loss of execution control. This whitepaper tells that story and explains why unification is emerging as the next operating model for financial infrastructure in the region.